Business Intelligence

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  • 29 Mar 2017

    The distant GM

    The ability to remain objective and view information dispassionately is central to any robust decision-making process. At 21st Club we frequently expound the benefits of getting an ‘outside view’ when setting strategic objectives or making other major decisions. But what if clubs went further and more fully incorporated the role of ‘the outsider’ into their […]
  • 15 Mar 2017

    Taking the long road

    Being a listed company has many benefits – easy access to capital, for example, and an ability to spread risk among a wider group of investors. But listing can also change a business’ priorities as the share price morphs from a useful barometer of market sentiment to a millstone around the neck of CEOs whose […]
  • 09 Mar 2017

    Talking the talk

    The football industry is going through a period of change in which establishing joined-up football services off the pitch is a key strategic goal and often a major logistical challenge. To be able to succeed in this respect and introduce the new ideas that are central to its advancement requires a certain bravery on the […]
  • 17 Nov 2016

    Dare to be different

    “BOWLED!  Stephen Harmison with a slower ball, one of the great balls! Given the moment, given the batsman, and given the match that is a staggering gamble that has paid off for Harmison”There is palpable excitement in cricket commentator Mark Nicholas’ voice as England’s Stephen Harmison’s unusual delivery cannons into the batsman’s stumps during the […]
  • 03 Nov 2016

    Punching above your weight

    During the past few years, the likes of Uber and Lyft have roared into town to challenge the traditional taxicab industry. Spotify have done to iTunes what iTunes did to CDs. While Slack, the cloud collaboration software company, is busy (although less busy than most of course) revolutionising the way that organisations communicate.With relatively fewer […]
  • 13 Oct 2016

    Confidently wrong

    One of the challenges in prediction - or indeed estimating anything where there are a number of unknowns - is that we all suffer from overconfidence. It’s the reason why 93% of drivers think they’re better than average or that project planning often underestimates the real completion time.Equally, imagine a poll asking the CEOs of […]
  • 06 Oct 2016

    Help me, help you

    Rod Tidwell stands naked, his inquisitive look the reaction to the imploring face of his agent, Jerry Maguire.  “Help me, help you” Maguire repeats, over and over, his red face framing the exasperation in his eyes.  Help me, help you.This is the seminal moment in the film, Jerry Maguire.  The moment where Tidwell, played by […]